FAQ

Where is your office located?

My office is located at –
5930 Seminole Centre Court
Suite A
Madison, WI 53711

If you have any trouble finding it, please give me a call.

What are your fees?

After a free 30-minute phone consultation, my standard rate is $165 per 60-minute session.

Initial appointments are longer, 90-minute sessions. My standard rate for this first session is a one-time fee of $225. We’ll cover a lot of important information here to help us start on solid ground, and the extended length allows ample time for this.

To encourage you to fully commit to this process and joyfully invest in yourself, I offer an introductory package that includes your 90-minute intake, two additional sessions, and a $25 savings that is applied to your first session.

Do you accept insurance?

My practice is referred to as “out of network.” This means payment must be made at time of service from a personal account. However, many of my clients are able to access their insurance benefits with a Health Savings Account (HSA), a Flex Spending Account (FSA), or by using “Out of Network” benefits (if available on their existing plan). In the case of Out of Network benefits, your plan will reimburse you for services at a predetermined rate once you provide them with required documentation that I am happy to supply. If you have questions about any of these options, I’m happy to review in more detail during your consultation.

How often will we meet?

My goal is to help you move forward as quickly as possible. To help us build momentum, I recommend starting out with weekly sessions for at least the first 1-2 months. At that time, you can decide to continue with weekly sessions or shift to every other week.

How long do clients typically work with you?

Generally speaking, most folks are with me for about a year. Once initial goals are achieved, many clients opt for a once monthly check-in to maintain their progress and nip any new issues in the (proverbial) bud.

When can I expect to experience progress?

Progress happens with each step forward. The moment you pick up the phone to schedule your free consultation, you are on your way!

Once regular sessions are rolling, the familiar adage “you’ll get out what you put in” applies. Coming to each session fully prepared to engage and completing your homework in between sessions will ensure you make steady progress.

Wait, did you just say “homework?”

I did! But don’t worry, I have a strict “no algebraic story problems allowed” policy. 😉

Homework simply affords you the opportunity to put the ideas, strategies and techniques we cover in each session into practice. It comes in a variety of forms such as thought exercises, short worksheets, or journaling, to name a few.

It’s highly customizable and allows each individual session to continue adding value long after the hour ends.

What is it like to work with you?

Previous clients have shared that they appreciate my collaborative approach, deep empathy, capacity to really listen, solution-focus, and unwavering support as they work toward their goals.

Please know that I will never rush you or judge you. I will gently, but firmly, hold you accountable to the goals you want to achieve.

Perhaps most importantly, I will always meet you where you’re at. If that means giving your tears permission to flow or welcoming your belly laugh with my own, I’m IN.

I’ve tried therapy/counseling before; can you really help me?

When we work together, your therapeutic goals are absolutely possible.

Whether you’re experiencing career uncertainty, an unhappy relationship, ongoing depression or anxiety, a lack of self-confidence, trying to recover from a past trauma, or simply feeling “stuck” in life, I’m here to help you understand what’s missing, heal, and move forward with a life you love.

What is your cancellation policy?

Despite best efforts and plans, sometimes life throws a curve ball and we have to reschedule appointments. I get it!

I will always help you reschedule your appointment at no charge, when you let me know 1 day in advance.

Cancellations with less than 1 days’ notice will be subject to my current cancellation fee.

Are you going to make me lie down on your couch?

Nope. In fact, I’m not here to “make” you do anything.

My job is to provide a space that feels safe where you can express your feelings and grow as a person.

But, the couch is pretty comfy, so you are more than welcome to lie down if you choose!

How do I get started?

Simple. Call or email me to set up your free 30-minute consultation. You can also make an appointment on my contact page.

You can see if working with me is the right fit for you. From there we can set up your first appointment and get you moving toward your goals.

Can you provide a “good faith estimate” of the costs?

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises